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Operations Management A-Z: Business Processes and Systems - Udemy

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Operations Management A-Z: Business Processes and Systems - Udemy

This course provides a thorough overview of operations management, focusing on business processes and systems. Participants will learn about process design, quality management, supply chain management, inventory control, and performance measurement. The course is suitable for beginners and professionals looking to enhance their understanding of operations management in various industries.

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Requirements

Basic understanding of business concepts, computer with internet access, willingness to engage in case studies and practical applications

Description

Operations Management A-Z: Business Processes and Systems

Overview

Say hello to India's best selling programme with a 4.5 star rating.

Duration	6 hour 30 min
Total Fee	₹3,099
Mode of learning	Online
Difficulty level	Beginner
Official Website	Go to Our Course
Credential	Certificate

Operations Management A-Z: Business Processes and Systems

Highlights

Discover More

✔ 6.5 hours on-demand video
✔ 33 downloadable resource
✔ Access on mobile and TV

✔ Industry apprenticeships
✔ Masterclass Trainers
✔ Certificate of completion

Operations Management A-Z: Business Processes and Systems
Course Details

Skills you will learn

You'll gain comprehensive skills in streamlining and optimizing business processes. The course covers process design, workflow management, and systems integration. You'll learn techniques for improving operational efficiency, quality control, and resource management. Additionally, you'll develop expertise in analyzing and enhancing business systems to drive performance and achieve organizational goals.

More about this course

✔ Projects & Assignments
✔ Access on mobile and TV
✔ Industry Apprenticeships
✔ Mentorship Sessions
✔ Certificate of completion

Operations Management A-Z: Business Processes and Systems
Curriculum

Introduction to Operations Management

✓ Cake Charity Chaos 1
✓ Cake Charity Chaos 2
✓ Welcome to the Course
✓ What is Operations Management
✓ Much Obliged!
✓ Inputs, Processes and Outputs
✓ A Simplified Operations / Manufacturing System
✓ Introduction to Operations Management - Summary

Operations Strategy & Structure

✓ Operations Strategy - Introduction
✓ What is Operations Strategy?
✓ Relationship between Business and the Functions' Strategy
✓ Operations Strategy - Big Picture
✓ Objectives of Operations: External and Internal
✓ Roses Are Red
✓ Big Strategic Decisions
✓ How to Compete, The sliding scale of choices, Kano
✓ The Kano Model: Relative Importance of Competitive Factors
✓ The 4Vs: The Dimensions of Operations
✓ Manufacturing / Operations Process Types: The Product Process Matrix
✓ Volume vs Variety – Process Characteristics
✓ Service Process Matrix
✓ Push-Pull: Operations Strategy Options
✓ Trade-Off Decisions
✓ Summary - Operations Strategy

Inventory Management

✓ Inventory - Introduction
✓ What is Inventory?
✓ Types of Inventory
✓ Why do we Need Inventory?
✓ Costs of Inventory
✓ Basic Inventory Dynamics 1
✓ Basic Inventory Dynamics 2
✓ Summary - Inventory

Forecasting Demand

✓ Forecasting - Introduction
✓ What is a Forecast?
✓ Why do we Need a Forecast?
✓ What Can Be Forecast?
✓ Forecasting Methods
✓ Forecasting - Summary

Summary Test

✓ Summary Test 1

Demand & Capacity Management

✓ Demand & Capacity Management - Introduction
✓ Soggy Supply, Drenched in Demand (Waterfall / Cups Video)
✓ What is Demand Management?
✓ What is Capacity Management?
✓ Actual vs Theoretical Capacity
✓ Dangers of Balancing Capacity with Demand
✓ Causes of Variation in Demand and Capacity
✓ External Demand Management
✓ Internal Demand Management
✓ Milking It
✓ Changing Capacity: If & How
✓ Summary - Demand & Capacity Management

Sales & Operations Planning (S&OP)

✓ S&OP - Introduction
✓ What is Sales and Operations Planning? (S&OP)
✓ Wedding Planner Example
✓ Sales and Operations Planning (S&OP) Structure & MRP
✓ Materials Requirements Planning (MRP) Overview
✓ Master Production Schedule - MPS
✓ Living on a Prayer - Blooper
✓ S&OP / MRP and Software Systems
✓ Enterprise Resource Planning - ERP
✓ Summary - S&OP

Scheduling & Planning

✓ Scheduling and Planning - Introduction
✓ What is Scheduling?
✓ What Do Schedulers Do?
✓ A Scheduling Scenario - Printer
✓ Scheduling Sequencing Options
✓ Scheduling Optimisation for Different Objectives
✓ Production Planning
✓ Planning / Volume Matrix
✓ Summary - Scheduling and Planning

Metrics / KPIs

✓ Metrics / KPIs & Performance Management - Introduction
✓ What are Metrics / KPIs?
✓ Why do we need KPIs?
✓ Business Perspective of Organisational Performance
✓ Operations Perspective of Organisational Performance
✓ Essential Operations Metrics – Key Areas
✓ Good Metrics
✓ Summary - Metrics / KPIs & Performance Management

Business Operations Improvement

✓ Performance Improvement - Introduction
✓ What is Operations Improvement?
✓ Types of Improvement: Continuous vs Breakthrough
✓ Improving Productivity & Efficiency
✓ Trade-offs vs Real Improvement: Performance Frontiers
✓ Most Improvement Ideas Should NOT Be Done
✓ Throughput, Inventory & Operating Expense
✓ What to Improve? : Sales Constrained or Operations Constrained
✓ What to Improve? - Sales Constrained & the Importance / Performance Matrix
✓ What to Improve? - Operations Constrained
✓ Prioritization Matrix - Deciding Which Actions to Do
✓ Local vs System Improvement
✓ Improvement Methodologies - Lean, Six Sigma, Total Quality Management etc.
✓ Lean Improvement / Lean Manufacturing
✓ Theory Of Constraints / Bottleneck Management
✓ Industrial Engineering
✓ Summary - Business Operations Performance Improvement

CONCLUSION to Business Operations Management: Processes and Systems

✓ Wrap Up
✓ Conclusion

BONUS SECTION

✓ What's Next? - Further Reading
✓ Your Certificate - How to Download, Modify & Share it
✓ Bonus Lecture

Operations Management A-Z: Business Processes and Systems
Entry Requirements

Eligibility Criteria

Operations Management A-Z: Business Processes and Systems generally requires a high school diploma or equivalent. No prior work experience in operations is needed, making the course accessible to beginners. However, having a basic understanding of business concepts and a strong interest in improving business processes will help you succeed.

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About Instructor

Udemy EDU

About Instructor

Udemy is a website that offers online courses in a variety of topics, including business, coding, development, photography, and more. Udemy courses are created by instructors who can add videos, slides, text, and other resources to enhance the learning experience.